Amazed by some niceties of etiquette!

Unforgettable first safari experience! Thanks you all!
Brand new lodge, with attention to detail with African style furnishings and accessories. The waterhole where the animals drink is 15m from the lunch table, we saw the elephants twice a day every day, during meals or relaxing in the pool (cold water in winter). Very spacious and tastefully furnished tents, absolute privacy, attention to detail and finishes (I say this as an architect).
Excellent safari guides, extremely knowledgeable about animal behavior and off-road driving… they were able to always bring us very close to the animals in complete safety.
The staff is very kind and always available to answer our questions and curiosities or simply stop and chat, without ever appearing intrusive. We felt welcome: few guests (10 at most) and some simple attentions, such as always calling us by name, made the experience more familiar, less formal and detached.
First class cuisine, compliments to the chef using the local foods, always varied, prepared and explained with passion. Attentive and competent waiters, amazed by some niceties of etiquette.
Highly recommended,
Greetings from Lugano.